A little help for grown-ups

Support for Little Orbit: Learn & Play, published by Ibrahim Haddad.

Contact us

Email bob.haddad.33@gmail.com. Please include your iPhone model, iOS version, and a description of what happened. Avoid including a child’s full name or other personal details.

Membership and free activities

The introduction includes free sample activities. Little Orbit Plus opens the full island world, Learn activities, and friend stories. Monthly and annual plans provide the same access. Prices and renewal terms appear before purchase. There is no free subscription trial.

Restore a membership

Use the Apple Account that made the purchase, connect to the internet, pass the grown-up gate, and choose “Restore purchases” on the membership screen. If the membership still does not appear, email us.

Manage or cancel a subscription

Open iPhone Settings, tap your name, then Subscriptions, and select Little Orbit. You can also use “Manage subscription” in the app’s parent area. Subscriptions renew automatically unless canceled. Deleting the app or erasing progress does not cancel a subscription.

The grown-up gate

Solve the arithmetic question shown on the screen to open parent controls or membership options. The question changes; there is no fixed passcode.

Story narration

A new personalized reading is prepared on the device before it plays. Preparation may take time. Text and illustrations remain available, and saved readings can be replayed. Check the app’s sound settings and your iPhone volume if you cannot hear narration.

Erase progress

Open the parent area and choose “Erase learning data.” Use Story settings to clear prepared story audio. These actions do not cancel an Apple subscription.